Free shipping
Standard shipping is free on every order, with no minimum. We currently ship to addresses in the United States only.
Delivery times
| Step | Time |
|---|---|
| Processing | 1 to 3 business days |
| Shipping | Usually 5 to 11 business days, some orders up to 15 |
| Shipping fee | Free |
Business days are Monday to Friday, not counting holidays. During busy seasons like holidays and sales, processing can take a little longer.
Processing time
Processing is the time it takes us to prepare your order, from the moment you place it until it leaves the warehouse. Every pair gets a quality check before it ships.
Shipping time
Shipping time starts the day your package leaves the warehouse. It depends on where you live and which warehouse your shoes ship from. We always choose the fastest option available.
Tip: Double-check your shipping address at checkout. Accurate details help your package arrive on time.
Multiple packages
If you order more than one item, your order may arrive in separate packages at different times. You'll receive tracking information for each package.
Tracking your order
When your order ships, we'll email you a tracking number. Tracking can take 2 to 3 business days to show its first update. You can check your order anytime on our Track Your Order page.
Delayed, lost or missing packages
If your order hasn't arrived within 20 business days of shipping, or tracking shows it as delivered but you can't find it, please email us. We'll work with the carrier to locate your package and, if it can't be found, send a replacement or a full refund.
If we can't ship your order within the time stated above, we'll let you know by email and give you the option to cancel for a full refund.
Questions about your delivery?
Email us anytime at hello@pedaviafootwear.com with your order number.
